Lotus Basics

How do I make a Lotus Energy Drink? 

Using our mixing guides to determine the Lotus Energy Concentrate ratios, fill your cup up with ice, pump your Lotus Energy Concentrate, add any flavored syrup, top off with club soda, then mix and enjoy! 

What is the shelf life of a product after it has been opened?
The energy concentrates are good for 9 months from production.

What is the super cream?
It is our proprietary cream that does not separate in beverages. It elevates every flavor you add it to! You can use it in hot and cold drinks. It’s also really great for blending to make Lotus Energy Whips. For more information, click here.

Do I store in the fridge after opening?
No. Lotus products are shelf stable and do not require refrigeration. 

Wholesale

How can I get a wholesale account?
We offer wholesale accounts to business accounts. Please apply for an account here at Lotus Energy Wholesale. Once your account is approved, you will receive an approval with a link to activate your account. 

Why can't I see wholesale pricing?
We have a new website for wholesale accounts. Please make sure you are logged in to wholesale.lotusenergydrinks.com to access wholesale prices. If you have an existing wholesale account with us, you would have received an activation email. If you lost your email, please email info@lotusenergydrinks.com and request a new activation email.

Orders

Do I have to be a coffee shop or café to order Lotus? 
No, anyone can place an order on our website.

How do I get my new customer 20% off code? 
Sign up for our newsletter and text alerts and you will receive a welcome code. If you signed up, but did not receive your code, please check your junk mail.

Shipping

How long does shipping take?

Orders will process in 1-2 business days before they ship. This is not included in the estimated shipping time at checkout. The time it takes to receive your order depends on who you choose as your shipping option and your location. It will give you an estimate at checkout. 

The Estimated time of Arrival (ETAs) that we may have given, are provided in good faith based upon the best information we have available at this time. There are many factors beyond our control that may impact the delivery date including availability of raw material, delays in transit, Customs & FDA clearance and inspection delays. If for any reason an ETA is delayed, we will update you accordingly.

Can I get free shipping?
We offer free US economy shipping* with orders over $100. Your subtotal must equal $100 after discounts and before taxes in order to qualify and will appear as an option for eligible orders at checkout. We cannot make adjustments to shipping once an order has been placed. If you have questions about your eligibility for free shipping, please contact us before placing your order. *Due to the rising cost of shipping, free shipping offer is only valid for the contiguous US. 

For more on our shipping policy, please visit here: Shipping Policy

Nutrition, Health and Caffeine

Does Lotus Energy come sugar free?
Yes. Our Skinny Energy Concentrates are less than 5 calories and contain a thermogenic fat burner and also keto diet friendly.

What type of sugar do you use?
Our Lotus Energy Concentrates contain Pure Cane Sugar (not from bone char).

Are Lotus Energy Concentrates gluten free? 
Yes

Where I can find nutritional facts for Skinny Lotus? 
You can click on the skinny item of your choice on our website and scroll down to see the nutritional facts.

What do you make with the Cascara? 
Cascara utilizes the coffee fruit and can be used the same way as all of our other energy concentrates.

Does your product contain dyes?
Only our Blue Lotus Energy Concentrate contains blue #1. None of the other Lotus Energy Concentrate products contain dye. They are made with natural colors. Our caramel color comes from vegetable juice and is not artificial. 

Recipes and Flavor

Do you have popular drinks recipes?
Yes you can download recipe guides and mixing guides on our website from the download section. 

How many pumps of Super Cream do you use for your drinks?
1/2oz for Lotus Fusions. For Energy Whips, please use our Energy Whip mixing guides for your drink size.

Do you mix club soda with Lotus?
Yes, you can mix any carbonated water, however we do not recommend mixing it with tonic water. Lotus Energy Teas and Lemonades can be enjoyed with flat water. If you do not like carbonation, you may drink Lotus Energy with flat water, but we find that it is best with club soda.

Does Skinny Lotus taste different than regular Lotus Energy?
No, the flavor profiles are the same. Skinny does not contain cane sugar, so the mouth feel is a bit different like most low calorie drinks that are not full of sugar.

What are the differences in flavors?
The difference in the flavors are the super fruits we use in each different Lotus product.

• White Lotus - Our proprietary Lotus Energy blend without the addition of super fruits
• Gold Lotus – Our proprietary blend with Gold Geisha Coffee Fruit with Tart Cherry 
• Red Lotus - Our proprietary blend with Tart Cherry
• Blue Lotus – Our proprietary blend with Blueberry and Acai
  
• Pink Lotus – Our proprietary blend with Tart Cherry and Red Raspberry
• Purple Lotus – Our proprietary blend with Elderberry and Black Raspberry

What is White Lotus?
This universal, clear energy concentrate has unlimited beverage uses and post-mix ability through multiple dispensing systems with a single product! This clean label, colorless concentrate has the original flavor and strength of Lotus in its purest form without the addition of added super fruit flavors. White Lotus can be mixed with all of your favorite flavored syrups to create any color in the rainbow! White Lotus plant-based formula features coffee fruit (cascara), elevated with nature's elite "adaptogenic” botanicals, natural caffeine from green coffee beans, and pure cane sugar. White Lotus Energy offers superior taste and function at less than half the cost of market-leading energy drinks with unlimited possibilities!

Where do I get the syrups that you mix with Lotus?
Lotus Fruit Fusions are available on the website here. For a business, contact your local Monin, 1883, Barista 22, Torani, or Da Vinci rep. For personal use, you can find flavored syrups online.

Pregnancy

Is it safe to drink while pregnant?
Lotus contains natural caffeine and botanicals which may be harmful during pregnancy. Please consult your doctor before consuming.

Can you drink this while breastfeeding?
Lotus contains natural caffeine and botanicals which may be harmful during breast feeding. Please consult your doctor before consuming.

Have another question we didn't answer? Please contact us by filling out the form below, via email at info@lotusenergydrinks.com, or by phone at (888) 702-5584.